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After Sales

After Sales Support

Our commitment extends beyond delivery. We ensure your equipment operates at peak performance throughout its lifecycle.

Customer First

Responsive Support,
Reliable Results

We are committed to providing the highest quality after‑sales support to our customers for every product we deliver.

We understand that downtime costs money. That's why our dedicated support team is ready to provide quick aftersales service support to get your operations back on track as swiftly as possible.

24/7
Availability
100%
Satisfaction
After Sales Support 1
How We Help

Flexible Service Options

Choose the support channel that best fits your immediate operational needs.

On-Site Assistance

Our expert technicians can be deployed directly to your field location or workshop for immediate troubleshooting.

SVC-001

// On-Site Assistance

Service Level

24-48 HRS

Scope

Our expert technicians can be deployed directly to your field location or workshop for immediate troubleshooting.

STATUS: ACTIVE

Workshop Service

Comprehensive repair and refurbishment facilities at our Cikarang center for major overhauls.

SVC-002

// Workshop Service

Service Level

BY SCHEDULE

Scope

Comprehensive repair and refurbishment facilities at our Cikarang center for major overhauls.

STATUS: ACTIVE

Remote Support

Quick technical guidance via phone calls and online meetings to resolve operational issues efficiently.

SVC-003

// Remote Support

Service Level

IMMEDIATE

Scope

Quick technical guidance via phone calls and online meetings to resolve operational issues efficiently.

STATUS: ACTIVE

We Support What We Build

Our commitment doesn't end at delivery. Count on us for spare parts, maintenance, and technical assistance.

Contact Support