Service

After Sales Support

Our commitment extends beyond delivery. We ensure your equipment operates at its peak performance throughout its lifecycle.

Customer First

Responsive Support,
Reliable Results

We are committed to providing the highest quality after-sales support to our customers for every product we deliver.

Our support team is ready to provide quick aftersales service support to make sure your operations go smoothly.

How We Support

Access the right support right now, tailored to your specific site needs.

REMOTE SUPPORT

Quick technical guidance via phone calls and online meetings to resolve operational issues efficiently.

PERSONAL MEETING

Meetings and comprehensive repairs/refurbishment discussions at our Cikarang workshop.

ON-SITE SUPPORT

Our expert technicians can be deployed directly to your field location or workshop for immediate troubleshooting.

Our commitment doesn't end at delivery. Count on us for spare parts, maintenance, and technical assistance.